How to Understand Excessive Amounts of Turnover

We seem to have an excessive amount of turnover this past quarter, especially given our size. What is the best way to understand why we're losing people?
- Manager, Operations - Medical Practice


The best way to get turnover under control is to learn more about why it is happening. This can be most easily achieved via Exit Interviews. Talking to those leaving will help you better understand the underlying issues driving people to the door. Be sure to have a professional conduct these, even an outsider. Also make it a dynamic conversation vs. a questionnaire-driven dialogue. The more thoughtful the discussion the more information gained.

David Lewis -- AKA Mister HR
http://www.OperationsInc.com